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Terms & Conditions

Terms and Conditions
Effective Date: March 6, 2025
Last Updated: March 6, 2025

Welcome to Skyn Serenity! These Terms and Conditions ("Terms") govern your use of our website, skynserenity.com (the "Website"), and the purchase of our handmade soap and natural skincare products for wellness. By accessing or using the Website, you agree to comply with these Terms. If you do not agree, please do not use our Website.

 

1. General Information

  • Business Name: Skyn Serenity

  • Website: skynserenity.com

  • Email: marques@skynserenity.com

  • Mailing Address: P.O. Box 336, Steger, IL, United States, Illinois 60475

 

2. Eligibility

By using this Website, you confirm that you:

  • Are at least 18 years old or have parental consent to use this Website

  • Have the legal capacity to enter into these Terms

 

3. Products & Orders

a. Product Descriptions

We strive to accurately display product descriptions and images. However, variations in color, texture, or scent may occur due to the handmade nature of our products.

b. Order Acceptance & Cancellation

  • We reserve the right to refuse or cancel any order at our discretion.

  • You will receive an email confirmation upon order placement. If your order is canceled, you will be notified and refunded accordingly.

  • Once an order is placed, changes or cancellations may not be possible if the order has already been processed.

c. Pricing & Payment

  • All prices are listed in U.S. dollars and are subject to change.

  • Payments are processed securely through third-party providers (e.g., PayPal, Stripe). We do not store your payment details.

 

4. Shipping & Delivery

  • We ship within the U.S. and select international locations.

  • Shipping times are estimates and may vary due to external factors.

  • We are not responsible for delays caused by shipping carriers or customs.

For more details, please refer to our Shipping Policy.

 

5. Returns & Refunds

  • Due to the nature of our handmade skincare products, returns are only accepted for defective or damaged items.

  • You must notify us within 7 days of receiving a defective product to be eligible for a replacement or refund.

  • Refunds will be processed within 10 business days upon approval.

For more details, please review our Return Policy.

 

6. Use of the Website

a. Permitted Use

You may use our Website for personal, non-commercial purposes only.

b. Prohibited Activities

You agree not to:

  • Use the Website for unlawful or fraudulent activities

  • Copy, modify, or distribute our content without permission

  • Introduce viruses or harmful software

  • Attempt to gain unauthorized access to our systems

 

7. Intellectual Property

All content on this Website, including text, images, logos, and product descriptions, is the property of Skyn Serenity and protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

 

8. Disclaimer of Warranties

Our products are made with natural ingredients, but we do not guarantee specific results for individual users. By purchasing, you acknowledge:

  • Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

  • You are responsible for reviewing ingredient lists for potential allergens.

 

9. Limitation of Liability

To the fullest extent permitted by law, Skyn Serenity shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.

 

10. Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal data.

 

11. Changes to These Terms

We may update these Terms at any time. The "Last Updated" date reflects the most recent version. Your continued use of the Website constitutes acceptance of the revised Terms.

 

12. Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles.

 

13. Contact Us

If you have any questions or concerns about these Terms, you can contact us at:

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